Control software: benbox software support power can be adjusted, weak light positioning. Can engraving materials:wood, bamboo, plastic, paper, leather, bank card, rubber.
Can not engraving material:metal, stone, ceramic, shell, light-reflecting material. It can only cut foam, paper, thin leather material.After service Q and A. I don't know how to setting parameters when need to use it.
Answer: We have instructions for our machine. All the parameters is very clearly on it. We also can provide online support service. Answer: We have video to show how to operate our machine, If you still don't know after check the video and we can provide remote assistance.
We will give you a satisfied solution after check it. How can i do when the machine have quality problem?Answer : Please take a video to show your problem to us. We have professional engineer to help you solve the problem.
A free replacement can send when needed. We are always here with you! All the service can be provide during working time. All items will be dispatched within 2-3 days. We recommend that you leave us with your physical address.
We will reply you ASAP. Please do NOT leave negative or neutral feedback without asking for help. We aim to provide Top Level Customer Service, we will try our best to solve any problem. Your satisfaction is our first priority.
We will take care of the cost to send the replacement item to you. Special circumstances will be listed clearly in the listing. Please do check everything carefully after you received the parcel. This item is in the category "Business & Industrial\Printing & Graphic Arts\Screen & Specialty Printing\Engraving".The seller is "chinacnczone-de" and is located in this country: CN. This item can be shipped worldwide.